Betjii Privacy Policy — Your Information Is Safe With Us

Betjii places the highest importance on protecting the personal information of users in Bangladesh. In this privacy policy, we explain in detail what types of information we collect, why we collect it, and how we keep it secure. By using our platform, you are considered to have accepted the terms of this policy. This policy applies only to betjii's own website and app; it does not apply to third-party links or services. This page will be updated whenever changes are made, and users are encouraged to review it regularly.

When you create an account on betjii, we collect your name, date of birth, mobile number, and payment-related information. While you browse the website, we may automatically collect your IP address, browser information, device type, and page visit logs. We use cookies and similar technologies to analyze how you use the platform in order to improve the quality of our services. National ID or passport information may be collected during the identity verification (KYC) process. We never store your password or full payment card number.

Collected information is primarily used for account management, transaction processing, and providing customer support. It also helps with fraud prevention, compliance with anti-money laundering (AML) regulations, and maintaining platform security. Data is analyzed to deliver personalized experiences and relevant promotions based on your gaming habits and preferences. Collected information also plays an important role in resolving technical issues and improving platform performance. Data may be shared with regulatory authorities as required to fulfill legal obligations.

Betjii never sells your personal information to third parties for commercial purposes. Only the necessary data is shared with trusted partners for payment processing, and those partners are held to the same privacy standards. Information may be disclosed as part of a court order, government directive, or valid legal process. Certain service providers involved in the technical operation of the platform have limited access to data, but are contractually bound to maintain confidentiality. In the event of a business merger or acquisition, users will be notified in advance.

To keep your information secure, betjii uses industry-standard SSL encryption and a secure server infrastructure. Multi-factor authentication is enforced to prevent unauthorized access to accounts. Our security team monitors systems around the clock and immediately detects any suspicious activity. Retention periods for user data are defined, and information is not kept beyond what is necessary. That said, complete security cannot be guaranteed for data transmitted over the internet, so users are also advised to remain vigilant.

You can request to view or correct your stored personal information at any time. Contact the support team to update any inaccurate or outdated information and we will act promptly. In certain circumstances you may request deletion of your data, though some information may need to be retained for a defined period due to legal obligations. To opt out of marketing communications, use the unsubscribe option in any message. For any privacy-related complaints or inquiries, write to us at [email protected].

Betjii uses cookies to keep your session active, remember your preferences, and analyze platform usage. You can modify your browser settings to block non-essential cookies, though this may limit certain features. We do not use user-tracking cookies for third-party advertising networks. Session cookies are deleted when the browser is closed, while persistent cookies expire automatically after a set period. For more information about our cookies policy or if you have any questions, please contact our support team.

Betjii reserves the right to update this privacy policy as needed, and we will make every effort to notify users in advance of any significant changes. The updated policy will take effect from the date of publication, and the date of the most recent update will be noted at the top of this page. Continued use of the platform after any changes constitutes your acceptance of the new policy. To raise any privacy-related questions or concerns, email us at: [email protected] — our team will respond as quickly as possible. We believe transparency and trustworthiness are the foundation of a lasting relationship.